Frequently Asked Questions
Q: Explain to me again how does this work?
A: The first month cost is $500 for initial set up, design, logo, this is only a fraction of the cost of your website rest of the website cost is being paid off over the 2 year contract which also includes a retainer contract of 2 hours of professional services a month. A retainer contract is a contract guaranteeing you the availability and price of those two hours to your company. The 2 year Flagship Contract also includes hosting in the monthly cost. You can cancel the contract and keep your content, domain name and logo at anytime - but until your 2 year contract is up the website itself is not yours and you will not be able to keep the design as Pier 2 Design will own the design and property rights to the design until the end of the 2 year contract. You can call us and request a buy out option to pay the remainder of your contract if you would like to keep your website as is and terminate the contract at anytime as well.
Q: What sort of services might be available with my 2 hours of Professional Services a month?
A: Our designers are very good at what they do. Some examples of what could be a two hour project is:
- A Banner Ad (for online advertising)
- Newspaper Ad Design
- Phone Book Ad Design
- 2 Hours of Copywriting services if you need help with writing content for your website
- 2 Hours of marketing consultation
- Graphic design & branding for Postcard/flyer (Flyer/Post card not included. We can recommend great print companies for any of your print needs)
- Letterhead & envelope design package (letterhead not included we can recommend great print companies for any of your print needs)
- Small edits and changes to your website, such as new graphics for promotional specials
- Sidewalk Sign custom design
Rollover Hours (4hr jobs that could be accomplished at no extra cost to you using roll over hours from the previous month).
- A twosided brochure design (with client provided content)
- A full page ad for print
- A new flash banner or header
- Two sided Flyer
- Design for Fabric or Print banners
Q: What if I have a bigger project that takes more than my 2 (or 4) hours?
A: Additional professional service hours are available at a discounted rate of $75/hr.
Q: What if I wanted a shorter contract agreement?
A: Yes. A one year contract with the same terms would be $380 a month, and would still include 2 hours a month of professional services. At the end of the year you would own all the rights to your website.
